Reading, Berkshire, RG6 7RT

Terms & Conditions

Terms & Conditions

Basis of Tender

1. Your quotation includes the items in the specification and/or drawings only and unless otherwise expressly stated, does not include the following items:

· Building works or associated works of other trades
· All legal requirements including planning and building regulations
· VAT, which will be added to all invoices at the rate applicable

2. Your quotation/tender is valid for 3 months from the quotation/tender date and prices cannot be guaranteed after this date.

3. At quotation stage, we take measurements and dimensions from the drawings, if when on site, the sizes differ from the total allowed, an extra over or refund will apply.

4. Notification of changes to the agreed schedule of works should be made in writing to Elivate Ltd no later than 2 business days before the agreed start date.

5. If plumbing works are being carried out, we have assumed that the existing plumbing and heating systems are in sound condition, have sufficient capacity, with pipe work in close proximity of new works being suitable for the additional loadings. Unless we have allowed for a new system

6. Due to the continuous changes in regulations regarding plumbing & heating, we are only able to provide a provisional sum at this stage. The price allowed will be confirmed or adjusted once our plumber has surveyed your system.

7. We have allowed for standard, non-designer style radiators, to fit the rooms heating requirements only, unless stated. Any upgrades will be priced separately.

8. If electrical works are being carried out, we have assumed that electrical distribution board has sufficient capacity for additional loading and is in close proximity of works, unless we have allowed for a new unit.

9. We have allowed for standard white plastic electrical fittings only, unless stated. Any upgrades will be priced separately.

10. If applicable, we have assumed that the existing foundations are adequate to take the additional loading. We have also assumed that the new foundations will be no deeper than 1000mm and that excavation and filling of foundations, can be achieved in one continuous operation, unless otherwise confirmed on drawings or Structural Calculation sheet.

11. We have allowed for plastering of new areas only, unless otherwise stated, any existing areas will be priced separately.

12. No allowance has been made, unless otherwise stated, for the supply or fitting of any kitchen or utility units.

13. No allowance has been made, unless otherwise stated, for any supply of sanitary ware or fixtures & fittings.


1. All goods delivered to site, unless purchased by the client, remain the property of Elivate Ltd until you have paid for them in full.

2. Unfortunately we cannot be held responsible for damage caused to driveways and other property, made by delivery vehicles, not owned by Elivate Ltd.

3. Whilst all due care and attention will be taken, we cannot be held responsible for dust/dirt that may be caused during the period of works.

4. We cannot be held responsible for any damage caused to personal items left within our on-going work area. We request these items should be removed/relocated before our arrival.

5. We request that we will be allowed reasonable access to water and electricity throughout the works, at your cost, unless confirmed otherwise before works commence.

6. We request that toilet facilities are made available, to our operatives throughout the project, if no Portaloo has been agreed as part of the quotation.

7. On-site skips are for the use of Elivate Ltd only.

8. We will charge a set fee for each item of White Goods the client wishes us to remove from site.

9. We request you will make available reasonable storage space for the duration of the works.

10. We will not be held responsible for any defects or conditions to your property that existed before works began.

11. We reserve the right (with your permission) to display our logo/advertisement board on site for the duration of the project.

12. We will not be held responsible for damage to any existing fittings that are removed (such as skirting or dado etc). Where you would like them to be re-used, we will use due care and attention as far as possible.

13. You may be responsible for any costs or time delays which may occur due to building control issues, your architect or by other client employed sub-contractors.

14. Please can you add the following to our T’s & C’s

15. Please note that if you have decided not to proceed with any landscaping works, we have not allowed to reinstate anything we have to remove in order to carry out the works. We will make good everything internally and remove all rubbish and rake through any disturbed soil as part of the works. Anything else will come under Landscaping and priced accordingly.


1. All our prices do not include VAT and will be invoiced including the applicable rate.

2. You will be asked to pay a 5% deposit in order to book your start date. This deposit is only totally refundable if written cancellation is given at least 30 days before the agreed start date.

3. You will be invoiced every 2 weeks throughout the duration of the project and your gross deposit will be refunded on your 2nd or most appropriate nearest invoice.

4. Invoices must be settled within 7 business days of the date of the invoice.

5. Any queries regarding your invoice must be made within 3 business days of the invoice date or your invoice must be paid in full and any amendments will be made on your following invoice.

6. Retention of 5% will be deducted from all invoices on projects over £10,000 (not including kitchen & bathroom projects). This will be retained until the Practical Completion invoice where 2.5% of the retention will be released by you.

7. Your deposit will be deducted from your final invoice/invoices.

8. The remaining 2.5% retention will be due 6 months from the date of the Practical Completion invoice and when all remedial works have been carried out satisfactorily.

9. We reserve the right to charge 8% per annum, above the Bank of England base rate, on late payments of invoices on a daily basis.

10. If invoices are not settled within 14 business days of the due date, we reserve the right to suspend works until your invoice is settled.


1. We will carry continuous Public & Employers Liability Insurance.

2. We will be responsible for all Health & Safety issues relating to the works being carried out.

3. Gas/Electrical works may need a test and certificate (by law), which will be charged to you, unless already included in the quotation/tender.

4. All additional works to the contract will be agreed by you with a signed EXO sheet or confirmation by email before commencement.

5. Works schedules/timescales are estimated and may change due to additional works added to the original contract or due to inclement weather/material lead times.

6. The client will pay P.A.L. (profit, attendance and liability) on any materials supplied by Elivate Ltd and not included in the original contract. This covers sourcing, ordering, attendance for delivery to site, unpacking & checking of goods, administration and any damages caused by either transportation or handling.

7. Elivate Ltd will not take responsibility for any items purchased by the client or provided by any other contractor employed directly by the client, unless P.A.L has been agreed

8. We will not be held responsible for damage to any materials left on site by the client or contractors employed directly by the client, if not protected adequately.

9. You may incur costs if you or anyone you employ (i.e. sub-contractor, architect, agent etc) or a relation interfere with or obstruct or fail to make the site available to us (without good reason) for the duration of the contract.

10. Unless stated in your quotation/specification, certain surface finishes (i.e. porcelain, stainless steel & natural stone) may result in additional costs, due to specialist drilling components required.

11. We will deal with all Asbestos on site within current regulations.

Defect Period

1. We must receive a snagging/remedial works list from you no later than the date your retention is due (6 months after the date of the Practical Completion invoice).

2. If no snagging list is received your retention will be due and any issues raised within 7 business days will be rectified after payment is received.

3. Only defects occurring before the date your retention is due are liable under the agreed terms.

4. We will not be responsible for the defects of any materials or workmanship supplied by you, unless P.A.L has been applied